Client Services Specialist

Full-Time
Charleston, South Carolina
Posted 1 month ago

People First, Properties Second.

JOB DESCRIPTION:

  • Manage the listing process by creating listing files, ordering and maintaining property signs, and coordinating the print and Internet marketing of listings by communicating directly with the Marketing Team.
  • Manage the listing proposal process by gathering information, performing any relative research and communicating directly with the Marketing Team.
  • Manage the maintenance of agent’s listings. Effective management of the agent’s listing pipeline is best done through daily communication and regular weekly meetings.
  • Internally track and monitor all property listings to ensure accurate dissemination of information, timely renewals, and marketing updates.
  • Input deal information, create commission invoices, and submit for payment.
  • Lead one specialty meeting with agents monthly.
  • Prepare miscellaneous contracts including listing, purchase, and buyer/tenant representative agreements, letters of intent, broker opinions of value, and addendums.
  • Coordinate agent/client meetings, showings, tours, and, occasionally, listing events.
  • Manage agent’s calendar, contacts, and professional social media accounts as requested
  • Assist with the day to day duties of the office including but not limited to serving as the secondary back-up for answering the main telephone line and maintaining company listing files.

EDUCATION and EXPERIENCE:

  • Bachelor’s Degree with proven 1-2 years of work history preferred
  • Experience in commercial real estate and/or marketing preferred
  • Commercial real estate education and license (provisional and above) a plus

KNOWLEDGE, SKILLS, and ABILITIES:

  • Knowledge of Microsoft Outlook, Publisher, Word, Excel and PowerPoint required
  • Knowledge of Buildout, Dealius, Constant Contact, Prezi, Salesforce, Apto, Cloze, and Adobe Photoshop, Illustrator and InDesign a plus
  • Knowledge of proper e-mail and phone etiquette
  • Ability to work effectively and efficiently in a fast-paced, deadline-oriented environment
  • Ability to collaborate with teammates in a positive and professional manner
  • Ability to work independently and produce quality work with little to no direction
  • Possess a professional demeanor with strong communication and listening skills
  • Possess time management skills and ability to multi-task and prioritize assigned tasks
  • Possess strong situational awareness skills
  • Possess administrative and organizational skills
  • Demonstrates proactive thinking, actions and initiative
  • Demonstrates attention to detail
  • Demonstrate a strong work ethic
  • Desire to learn about the Charleston, SC commercial real estate market

Job Features

Job CategoryAdministrative, Operations & Staff, Transaction Management

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