CAREERS
FIRST IMPRESSIONS DIRECTOR
Full-Time, exempt
Reports to: Controller & COO
Position Summary: Under the supervision of the Controller & COO and in cooperation with other Lee & Associates Leadership, the Director of First Impressions provides customer service, information services, administrative support. He/she will be responsible for managing those functions in accordance with the stated mission, goals, and policies established by Lee & Associates, Raleigh-Durham President, and Principals.
The Director of First Impressions will work with team members to perform the day-to-day marketing and administrative activities from inception to execution.
Qualifications:
- This position requires that the incumbent be courteous, friendly, positive, enthusiastic and relate well to the public.
- He/she must have excellent communication and customer service skills.
- He/she must be able to respond well in a fast-paced environment.
- This position requires Intermediate experience using Microsoft Office Suite and answering a multi-line phone system. Professional and interpersonal skills with the ability to provide excellent customer service, ability to prioritize and work on multiple projects simultaneously.
- Experience with Adobe Creative Suite is a plus.
- Ability to work with minimal supervision, the incumbent must possess ability to initiate and work independently as well as cooperatively with others and have strong organizational and time management skills.
- Detailed oriented, dependable, and able to maintain a high level of confidentiality.
- Excellent verbal and written communication skills are essential.
- Applicant should have the ability to build effective, authentic relationships with clients.He/she to work alongside brokerage team to assist with listing forms, mailings, and tasks needed to accommodate client requests.
- He/she to keep office space organized and presentable for clients. Follows Lee & Associates policies and procedures; ability to respond to emergency situations.
- Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks.
- Ability to communicate clearly through speech and understanding of the English language.
- Ability to walk stand, kneel, stoop and manual dexterity. Ability to lift a maximum of 40 pounds.
- Ability to adapt to change quickly, work under stressful conditions on a regular basis and have responsibility for the health and safety of others.
Overview & Daily Responsibilities:
The essential duties and responsibilities of this position may include, but are not limited to, the following:
- Opening and Closing Office responsibilities
- Welcome and direct visitors, members and staff, while multi-tasking, answering multi-line phone in a timely and courteous manner.Assist the finance team with daily admin duties. This would include helping with special projects, filing, administrative tasks, data entry, daily office tasks, mailings, and other miscellaneous tasks.
- Schedule room reservations & conference calls. Monitor room reservation request folder and reply to requests. Reserve equipment as necessary. Schedule catering orders associated with room reservations.
- Maintaining clean office and conference rooms before and after meetings.
- Report facility issues to Property Management and keep log of issues and resolution.
- Serve as contact person for vending & copier services.
- Maintain and distribute telephone lists.
- Receive and notify staff of special delivery mall and packages.
- Prepare monthly reports – birthday/anniversary.
- Assist Brokers, Controller, President, and Principal with daily admin duties in support of property management, brokers, and business practices.
- Assist the Brokerage & Property Management with Other duties assigned by supervisor.
To apply, submit resume and qualifications to Michelle Rhino Anderson, mrhino@lee-associates.com
PROPERTY MANAGER
Full-Time, exempt
Overview and Daily Responsibilities:
The essential duties and responsibilities of this position may include, but are not limited to, the following:
- Anticipate and respond to owner’s needs and concerns.
- Provide and foster positive relationships with tenants, external clients, and internal clients
- Develop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure a smooth recovery process.
- Review and distribute monthly and/or quarterly financial and expense variance reports.
- Maintain contact with third-party owners and accounting teams to ensure total contract compliance, including preparation of accurate and timely reporting.
- Review and approve all accounts payable, ensuring accurate general ledger coding and property allocations.
- Monitor accounts receivable and ensure the timely collection of rent in accordance with lease terms and coordinate default proceedings.
- Assist SVP of Property Management in supervising, hiring, and training of management and maintenance employees.
- Research, bid, and supervise contracts and third-party vendor services.
- Perform regular inspections of assigned portfolio, recommend and work alongside maintenance team and clients to resolve issues.
- Work in conjunction with maintenance team to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors.
- Coordinate and oversee on behalf of clients, all tenant and building construction work to ensure timely and accurate completion.
- Respond quickly to emergency situations, summoning additional assistance as needed.
- After hours on call required on a rotating basis.
- Participate in leasing and client team meetings and ensure effective communication between leasing and property management team members to achieve client’s goals and objectives.
Qualifications:
- Produce well-written reports, business correspondence, and SOP manuals.
- Effectively present information and respond to questions from clients, tenants, coworkers, vendors, and the general public.
- Read, analyze, and interpret legal documents (lease documents, claims of lien, etc.).
- Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances.
- Skills to forecast and prepare annual budgets and expense reconciliations.
- Ability to effectively manage a team of professionals, including both employees and vendors.
- Yardi experience preferred.
Physical Demands: While performing the duties of this job, the employee may occasionally need to move from floor to floor, ascend/descend stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 75% of the time. This position frequently communicates with clients, tenants, vendors, and coworkers and accurate exchange of information.
To apply, submit resume and qualifications to Jeremy Laughton at jlaughton@lee-associates.com.
BUILDING MAINTENANCE TECHNICIAN
Position Summary:This position requires a building technician to travel to multiple properties throughout the region using the company maintenance vehicle. Clean DMV report required. This position will cover multiple property types (office, retail, flex space, and light warehouse).The position works with the property management teams on routine maintenance projects. The Building Maintenance Technician utilizes skills to perform preventative maintenance and corrective repair of buildings, industrial systems, building equipment and grounds. Working under limited supervision, the role monitors building system operations and performance, and directs vendors and subcontractors when needed. The Building Maintenance Technician utilizes several trade skills such as carpentry, painting, plumbing, electrical, roofing, and HVAC.
Overview and Daily Responsibilities:
The essential duties and responsibilities of this position may include, but are not limited to, the following:
- Review, track, and close out property work orders. Estimate time and materials needed to complete repairs. Maintain inventory of adequate supplies, materials and tools, and order, as necessary, to complete all tasks.
- Perform assigned repairs, preventative maintenance, and emergency maintenance. Complete maintenance and repair records as required.
- Inspect property exterior to ensure positive curb appeal. Pick up trash in dumpster enclosures, parking lots, flower/shrub beds, lawns, stairwells, and any other place it may accumulate.
- Maintain the building lighting systems, including element and ballast repairs or replacements. Or, if qualified, direct the activities or vendors to do same.
- Respond quickly to emergency situations, summoning additional assistance as needed. After hours on call required on a rotating basis.
- Perform various maintenance assignments: Roof inspections, Fire/Life safety system inspections, Ceiling tile repairs/replacements, Minor plumbing work (toilets, urinals, sinks, etc.), Minor HVAC repairs (including filters, belts, diagnostics), and other projects/assignments throughout the properties.
- Lead property maintenance operations and provide guidance for vendors and sub-contractors. Oversee and inspect the work performed by HVAC, plumbing and electrical contractors.
- Perform monthly elevator fire recall tests.
- Consult with property management teams to schedule preventative maintenance and other downtime projects.
| Job Category | Administrative, Operations & Staff |
To apply, submit resume and qualifications to Jeremy Laughton at jlaughton@lee-associates.com.